This page was last updated on July 9, 2024.

At Fox London, we take your privacy seriously. We are committed to protecting your personal information and ensuring you have a positive experience on our website. This Privacy Policy explains what information we collect when you visit our website, why we collect it, and how we use it.

What information do we collect?

We may collect the following information when you use our website:

  • Information you provide: This includes information you give us when you register for an account, place an order, subscribe to our newsletter, or contact us. This may include your name, email address, shipping address, billing address, and phone number.
  • Information collected automatically: This includes information automatically collected about your device and browsing activity on our website. This may include your IP address, browser type, operating system, referring URL, pages visited, and time spent on the website. We may also collect information about your interactions with our emails, such as whether you open them and click on any links.

How do we use your information?

We use the information we collect for the following purposes:

  • To process your orders and fulfill your requests.
  • To send you important information about your orders, including order confirmations and shipping notifications.
  • To personalize your experience on our website by recommending products you might be interested in.
  • To send you marketing communications, such as newsletters and promotional offers (with your consent).
  • To analyze website traffic and usage patterns to improve our website and services.

How do we share your information?

We may share your information with third-party service providers who help us operate our website and fulfill your orders. These service providers are only authorized to use your information for the purpose of providing services to us.

We will not share your information with any other third party without your consent, except as required by law.

Your choices

You have choices about how we collect and use your information. You can:

  • Opt out of receiving marketing communications from us by following the unsubscribe instructions in our emails.
  • Update your personal information by logging into your account or contacting us.
  • Request to delete your personal information by contacting us.

Cookies

We use cookies on our website to collect information about your browsing activity. Cookies are small data files that are stored on your device. You can choose to disable cookies in your browser settings. However, some features of our website may not function properly if cookies are disabled.

Security

We take steps to protect your personal information from unauthorized access, use, disclosure, alteration, or destruction. However, no website is 100% secure.

Changes to this Privacy Policy

We may update this Privacy Policy from time to time. We will post any changes on this page. We encourage you to review this Privacy Policy regularly to stay informed about any updates.

Contact us

If you have any questions about this Privacy Policy, please contact us at support@thefoxlondon.co.uk.