At Fox London, we strive to ensure your payment experience is seamless, secure, and transparent. All transactions are processed exclusively through Stripe, a trusted global payment platform.

1. Transaction Security

Your security is our top priority. All payments made through our website are processed securely via Stripe, which adheres to the highest standards of data protection.

  • Encryption: All transactions are encrypted using SSL (Secure Socket Layer) technology.
  • PCI Compliance: Stripe is fully PCI-DSS compliant, meaning your payment information is protected in accordance with global financial data security standards.
  • Data Protection: We do not store or access your full credit or debit card information.

2. Accepted Payment Methods

Through Stripe, we accept the following payment methods:

  • Credit & Debit Cards: VISA, Mastercard, Maestro, American Express

Your card will be charged immediately upon order confirmation.

3. Pricing and Currency

  • Transparent Pricing: The price displayed at checkout is the final amount you will be charged—no hidden fees.
  • Currency Conversion: If you’re shopping from a different country, Stripe will process currency conversions at real-time exchange rates set by your card provider. We do not add any conversion fees.

4. How to Make a Payment

  1. Select Products: Add your desired items to the cart.
  2. Review Your Order: Check quantities, sizes, and pricing.
  3. Enter Delivery Details: Fill in your shipping and contact information.
  4. Proceed to Payment: Choose a payment method supported by Stripe and complete your transaction.
  5. Confirmation: You will receive an email confirming your order. If not received, please check your spam/junk folder or contact us at support@thefoxlondon.co.uk.

5. Payment Verification & Privacy

  • Payment Authorization: All payments must be authorized at checkout and are subject to validation checks by your bank and Stripe.
  • No Late Charges: Orders are processed only after successful payment confirmation. There are no delayed charges or fees.
  • Data Handling: All payment data is handled in accordance with the UK GDPR, US privacy laws, and Stripe’s own security protocols.

Need Help?

If you have any questions or concerns about making a payment, our team is here to help:

📧 support@thefoxlondon.co.uk